Kevin Werry CICRA’s Telecoms Regulatory Manager considers the changing face of telecoms provision in the Channel Islands and asks the question to bundle or not to bundle? Over recent years telecoms operators and consumers have seen a benefit in bundling products. For many of us it is inconceivable to consider buying a telephone landline without… Read More »
At the risk of stating the obvious, the landscape for future telecoms in the islands is changing beyond recognition. As the telecoms regulator, CICRA is charged with setting the context for achieving a sound and healthy telecoms sector in the future. The policy direction set by the States in both Jersey and Guernsey are, of… Read More »
CICRA has published an open letter to Flybe and Blue Islands challenging them to explain to customers how the reduction in competition, particularly on the inter-island route, has delivered a net benefit to users.
The most recent decision by the Shadow Alcohol and Licensing Policy Group not to bring in its planned price restriction on supermarkets and shops selling alcohol on cut-price promotions is an interesting one. Not least because of the ability to see “people power” in action when more than 20,000 consumers signed the supermarkets’ petition to… Read More »
Broadband is a vital technology – it’s how we access our entertainment, social networks and news with eBanking, eCommerce and eGovernment now a part of our everyday lives. CICRA’s own customer surveys suggest satisfaction with the quality of broadband service is relatively low. Buffering, freezing, inconsistent download speeds and long delays in accessing content can… Read More »